Why choose Harrington Brooks?
If you trust someone to help manage your finances then it’s only natural that you want to find out more about them. Here’s what you need to know.
Harrington Brooks are one of the UK’s leading debt solutions providers, with almost 50,000 Debt Management and IVA customers nationwide. We’ve been working hard since 1998 to help those in debt find the right solution for their needs.
Our employees are committed to providing good customer service and to always put you first. This means promoting sustainable financial wellbeing and making sure we always offer the best advice for your situation. And if this means you’ll be better off with another appropriate service, we’ll always signpost you towards these – including bereavement, the Money Advice Service, mental health, domestic abuse, family law and landlord and tenant services.
We’re always open, honest and transparent in everything we do, and we’re dedicated to doing the right thing for you. We’ll negotiate with your creditors with the aim of freezing or reducing the interest and charges on the debts on plan to help reduce stress levels and take some of the weight off your shoulders. And this means you’ll be able to really focus on getting yourself debt free. We offer benefits and entitlements checking services, free legal advice relating to debt issues, compare and switch opportunities and support for vulnerable customers.
We’re also committed to valuing our people, being socially responsible and giving back to our local community. Want to read more? Find out why we are a Responsible Business.
One Advice Group is committed to responsible data management and we are taking a number of actions to ensure we are fully compliant with the GDPR legislation that will come into effect in May 2018.
We are currently reviewing our own business processes and operational procedures to ensure they will continue to be compliant with data protection laws and are making some updates to our CRM system to ensure strong oversight and governance.
We are contacting our suppliers and any third-party companies who interact with the Group to understand their processes and expected response to and compliance with the GDPR changes.
We are working to ensure that all our employees are aware of the changes to ensure that customers continue to receive the best possible service.
What do our customers think?
In 2014, we commissioned some independent research to find out what our customers thought about the service we provided. Take a look at what they had to say.
Advice you can trust
We’ll go through your individual situation carefully before we offer you any advice. The recommendations we offer will always be tailored to your needs.
And if things change, we can review our advice so it always reflects your current set of circumstances and offers the best way to get you debt free.
If you get help from Harrington Brooks, fees will apply for this and we’ll make sure that you understand what you’re paying and why.
The advice we give is free and there is no obligation to sign up to anything after your initial consultation.
Doing what’s right for you is our top priority.
We have the knowledge and experience so you can trust what we say.
We get great reviews from real customers we’ve helped.
Our advice is always based on your individual situation.
Our relationships with your creditors
We also work closely with a number of banks, credit providers and payday loan firms as part of our service to you. These relationships can help to achieve positive outcomes for both clients and creditors.
Debt management plans and full and final settlements are administered by HB Financial Solutions Ltd, trading as Harrington Brooks.
Company Number: 03592213 (Registered in England and Wales).
Data Protection Registration Number: Z6082444
Authorised and regulated by the Financial Conduct Authority (FCA), firm reference number 660923.
Harrington Brooks IVA
Individual Voluntary Arrangements and Bankruptcy support solutions are provided by One Advice Ltd, trading as Harrington Brooks IVA.
Company Number: 05394623 (Registered in England and Wales).
Data Protection Registration Number: Z9093576
Insolvency Practitioners authorised and regulated by the Insolvency Practitioners Association (IPA).
One Advice Ltd is a wholly owned company of the Harrington Brooks Group.
PPI, packaged bank account, and care home compensation claims are provided by OpenDoor (Legal Services) Ltd, trading as OpenDoor.
Company Number: 05026584 (Registered in England and Wales).
Data Protection Registration Number: ZA036915
Authorised and regulated by the Solicitors Regulation Authority (SRA) (SRA number 607880).